Service Description

This Service Description document outlines the details and scope of the Axaz Insight Tool, a SaaS application hosted on Google Cloud, provided by Axaz AS (the "Provider"). This document is part of the agreement between the Provider and the Customer and is referenced in other contracts and agreements, defining the features, functionality, and terms related to the use of the Axaz Insight Tool.

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1. Service Overview

Axaz Insight Tool is a cloud-based data analytics platform that enables businesses to track, analyze, and visualize key performance indicators (KPIs) and business data related to enterprise architecture with main focus on application portfolio management. Hosted on Google Cloud Platform, Axaz Insight Tool offers real-time analytics, customizable dashboards, interactive reporting, and powerful visualization tools designed to support data-driven decision-making for businesses of all sizes.

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2. Key Features

• Enterprise Architecture tool providing overview of application portfolio, high-level integration overview and business assessment over application portfolio
• Real-time Data Processing: Axaz Insight Tool processes data in real-time, delivering up-to-date insights that facilitate timely decision-making.
• Interactive Data Visualizations: Axaz Insight Tool provides advanced visual tools such as charts, graphs, tables, and geo-maps to ensure users can easily interpret and analyze data.
• Secure Data Handling: All data processed through Axaz Insight Tool is securely handled, leveraging Google Cloud's security infrastructure, including data encryption, secure access controls, and regular backups.
• Scalability: Axaz Insight Tool’s infrastructure is scalable, enabling customers to expand usage as their data needs grow without compromising performance.
• Collaboration Tools: Multiple users can work together within the platform, sharing dashboards, insights, and reports in real time for enhanced collaboration.
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3. Data Security and Compliance

The Provider is committed to maintaining high standards of data security and compliance. Axaz Insight Tool operates on Google Cloud Platform, which complies with industry-standard security certifications and regulatory requirements, such as GDPR, HIPAA (where applicable), and SOC 2.

• Data Encryption: All data is encrypted both in transit and at rest.
• Access Control: Role-based access controls (RBAC) are in place to ensure that users only have access to the data and features necessary for their role.
• Backup and Recovery: Regular backups are taken to prevent data loss, with disaster recovery procedures in place.
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4. Customer Responsibilities

To use the Axaz Insight Tool effectively, the Customer agrees to:

• Provide Accurate Data: Ensure that the data inputted into the platform is accurate and complete.
• Maintain Access Credentials: Protect login credentials and restrict access to authorized personnel only.
• Adhere to Acceptable Use Policies: Ensure that the use of the Axaz Insight Tool is in accordance with the terms of the agreement and does not violate any laws or regulations.
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5. Amendment of Service Description

This Service Description may be updated or amended at any time, with notice to the Customer, and any changes will be incorporated into the overall agreement between the parties.

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Below are links to the Terms of Service and Service Level Agreements (SLA) for software and products developed by Axaz.

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Axaz Insight Tool